Shipping & Returns

Shipping Information

Each handcrafted piece is made to order and will ship within 2 - 4 weeks. In stock items ship within 2 business days. You will receive a confirmation email when the item has been shipped. All orders, within US, are sent via USPS Priority mail with tracking and insurance at a flat rate of $10.00.

If you require a rush order, please contact me at sanctuairedesigns@gmail.com to discuss details. Rush orders can be shipped via Fed Ex Overnight or 2nd Day Air for an additional fee.

Returns & Exchanges

I want each person to really love their piece, so if there’s a problem, please let me know. I will accept returns within 7 days of receiving your order. Please email me at sanctuairedesigns@gmail.com if you wish to return or exchange an item. For return shipping, I recommend insuring your shipment for the value of the returned item.

Due to the nature of the natural stones used, they must be handled with care. Damaged pieces and custom orders are not returnable.